Return & Refund Policy
- You may request a return or refund within 30 calendar days after you receive the items. Products must be unused, unopened, in original packaging and in resalable condition.
- Before sending items back, you must submit a return request and get approval from our support team. Unauthorized returns will not be accepted.
- Buyer is responsible for return shipping cost unless the item arrives damaged, defective or we shipped the wrong product.
- Once we receive and inspect the returned goods, we will process your refund to your original payment method. Refunds normally take 3–10 business days to show in your account, depending on your bank’s processing speed.
- Refunds will not be approved for items that are opened, used, damaged by improper use, or lost during return transit.
- If your parcel arrives broken or leaking, please take clear photos of the package and products and send them to us within 48 hours of delivery for compensation.